Warranty

Every Jungle Calling order is checked before it leaves our warehouse. If something is not right, we will make it right.

QUALITY GUARANTEE
Damaged, melted or spoiled treats: contact us within 7 days of delivery with your order number and a photo. We will send a replacement or refund you in full.
Missing items: tell us within 7 days and we will ship the missing items at no cost.

WHAT IS NOT COVERED
Normal wear, and treats stored outside the recommended conditions.
Damage caused by misuse, or feeding outside the package guidance.
Orders bought from third-party sellers or marketplaces - please contact that seller.

HOW TO START A CLAIM
1. Email business@jungle-calling.com with your order number.
2. Attach a photo of the product and the packaging.
3. We reply within 1-2 business days.